SHIPPING POLICY
ORDER FULFILLMENT
SHINY JESSIE's policy is to ship between one and three working days after an order is received. When there is a large influx of orders, such as immediately following a new product announcement or during big sales events, the shipping may take a couple of extra days as we catch up.
DELIVERY TIMEFRAME
The delivery time frames are for reference only. There is no guarantee that the parcel will arrive within the defined time. Transit times can vary based on the shipping location, weather condition, custom inspection...we cannot be held responsible for third party delays.
United Kingdom - Minimum 5 to 8 business days to arrive at destination.
U.S - Minimum 6 to 12 business days to arrive at destination.
Australia - Minimum 6 to 15 business days to arrive at destination.
Canada,Mexico - Minimum 6 to 15 business days to arrive at destination.
Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech. Rep, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Romania- Minimum 6 to 15 business days to arrive at destination.
Singapore, Thailand, Malaysia, Philippines, India, Cambodia, Vietnam, etc-Minimum 5 to 8 business days to arrive at destination.
Rest of the world - Minimum 4-10 business days to arrive at destination.
WRONG ADDRESS
If after placing your order, you realize that you entered the wrong shipping address, please reach out to us right away for assistance. If the order has not yet shipped, we will most likely be able to change the address.
However, if the product has already been shipped, we will not be able to update shipping information. If the order needs to be canceled due to incorrect address information, we can process a refund but we hold the right to deduct the shipping fees from the refunded amount.
Standard shipping fee - $7.95 USD
We will not be held responsible for any incorrect shipping addresses entered.
SHIPPING METHODS
No matter what type of shipping was selected (standard or express), we reserve the right to vary shipping methods to certain destinations should it be considered more appropriate and to alter the shipping method from that stated on your order should we deem it necessary.
CUSTOMS, IMPORT DUTIES AND TAXES
When placing an international order, please be aware that import duties and taxes may apply once your package arrives in the destination country. These charges are the responsibility of the recipient and must be paid before the parcel can be delivered. We do not calculate or estimate these charges and cannot provide specific information on potential costs.
It is advisable to contact your local customs office for details on applicable fees and the import process. Please note that customs authorities may inspect your package upon arrival, and we cannot guarantee that the packaging will remain intact during this process.
If import duties and taxes are not paid, your parcel will be held by customs for approximately three weeks. If the charges remain unpaid, the parcel will be destroyed directly . In such cases, we will process a refund for your order; however, any import duties, taxes, and shipping fees incurred will be deducted from the refund amount.