CUSTOMER CARE

Dear Valued Customers

    Thank you for choosing our Handmade DIY Phone Lanyard! Each lanyard is crafted with care and attention to detail, embodying the unique spirit of its designer. To ensure you have the best experience, please take a moment to review the following information:


Notice on Product Minor Imperfections

    Each phone lanyard is handmade, which means slight variations are natural and add to the charm of every piece. You may notice subtle differences in color, bead size, or connection points. These minor imperfections reflect the authenticity and uniqueness of handcrafted items, and we hope they bring a sense of warmth and individuality to your experience.


Notice on Possible Minor Damage During Shipping

    Due to vibrations or bumps during shipping, there may be rare cases of minor bead loss. We sincerely apologize for any inconvenience this may cause. If this occurs, you can easily reattach any beads using a strong adhesive. We appreciate your understanding that such minor issues may occasionally happen during transit.


Notice on Natural Wear and Tear Over Time

    With regular use, you may notice some minor scratches or even unexpected breaks. To keep things fresh, we've included a thoughtful accessory kit with your purchase, inviting you to add a personal touch and DIY a new, unique lanyard design whenever you like.


Recommended Usage Scenarios for Your DIY Phone Lanyard

Daily Use

    Perfect for daily commutes, shopping trips, or coffee runs, the phone lanyard keeps your phone handy without the need for bulky bags. Simply loop it around your wrist or attach it to your bag for easy access.

Outdoor Activities

    Whether you're hiking, biking, or exploring the city, the lanyard provides a secure way to carry your phone. It’s a great hands-free solution for taking quick photos or checking maps without fumbling through pockets or bags.

Events and Gatherings

    Ideal for concerts, festivals, or casual gatherings with friends, the lanyard adds a stylish touch to your look while keeping your phone close by. It’s especially helpful for quick texting, capturing moments, or staying connected in crowded settings.

Travel Companion

    For travel days or sightseeing, the lanyard is a convenient, hands-free way to keep your phone safe. It can be quickly detached or reattached as needed, making it ideal for snapping photos or navigating unfamiliar places.

At Work or Study

    In a work or study environment, the lanyard keeps your phone nearby without cluttering your workspace. It’s a functional, accessible option, especially for those who frequently use their phone for calls, messages, or productivity apps.

Home Use

    Even at home, a lanyard can be useful for keeping track of your phone while doing chores, cooking, or simply relaxing. Attach it to a hook or hang it on a wall peg to keep your phone within reach but out of the way.


Surprised Gift Choices

    Whether it’s for a birthday, holiday, anniversary, or simply as a heartfelt gesture, a DIY phone lanyard makes a thoughtful gift for friends and besties, family members, loved ones, coworkers or classmates, and even kids or teens.


Care Guidelines

To ensure your lanyard remains in optimal condition for a long time, we recommend following these care tips:

Avoid Contact with Chemicals

    Please do not expose the lanyard to perfumes, cosmetics, or other chemicals, as these may affect the color of the beads or the shine of the metal components.

Use with Lightweight Items

    Our lanyard is designed for light items such as phones, keys, bags,cases and wallets. Please avoid attaching heavy items or allowing it to shake freely to prevent stress on the chain or beads.

Moisture and Sweat Protection

    Prolonged exposure to sweat may dull the beads. After use, gently wipe the lanyard with a soft cloth and store it in a dry environment.

Storage Tips

    When not in use, it is recommended to store the lanyard in a separate small pouch to prevent friction with other accessories.

Home Use

    Even at home, a lanyard can be useful for keeping track of your phone while doing chores, cooking, or simply relaxing. Attach it to a hook or hang it on a wall peg to keep your phone within reach but out of the way.


After-Sales Guarantee

    If you encounter any issues during use or find defects that affect usability, please feel free to contact our customer service team.


Thank you for your understanding and support! We look forward to our lanyard bringing a touch of unique beauty to your life. Enjoy your use!